Terms & Policies

Please read through the terms and conditions on our website thoroughly before enrolling. When enrolling as a student of Rogue Valley Yoga, you agree to the terms and conditions as laid out on Rogue Valley Yoga website www.RogueValleyYoga.com. 

GENERAL

  1. All purchases of services (classes, workshops, events) are non-refundable.

  2. Purchases of products are only refundable in new and unused condition up to 10 days after purchase.

  3. All students must have a unique online account associated with a unique email address. Friends and family members may not share the same email address.

  4. Because Rogue Valley Yoga’s packages are already discounted from the drop-in rate, no discounts will be given on class packages, intro offers, or unlimited packages.

  5. Every effort is made to hold class on time. The schedule is subject to change without prior notice. Please check the online schedule for the most up-to-date schedule. Rogue Valley Yoga is not liable to refund, transfer or offer compensation of any kind if/when changes to the schedule are made.

  6. Please arrive at least ten minutes before class.

  7. Please check in at reception before each class.

  8. Payment must be made upon booking. No students will be permitted to sign-up for a class, workshop, or event as unpaid unless it is a free or donation based class. Unpaid classes or membership payments will be back-charged.

  9. Rogue Valley Yoga is not responsible for the safekeeping of personal belongings.

  10. The front doors will be locked during class. For safety reasons, no one 15 or more minutes late for class is permitted entry. Leaving class early is discouraged.

  11. You agree that you have been examined by a qualified medical practitioner within the past six months and have been found by such practitioner to be in good physical health and physically able to perform all yoga classes you attend.

  12. It is the responsibility of the student to notify teachers of any previous injury, illness, or conditions that may impact their practice. Instructors have the right to refuse service.

  13. Classes at Rogue Valley Yoga may be physically strenuous, and you voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss, or death.A

  14. You will follow all instructions given to you by Rogue Valley Yoga teachers and you acknowledge that any failure to do so will be at your own risk and may cause injury.

  15. In attending classes at Rogue Valley Yoga, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Rogue Valley Yoga or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

  16. Rogue Valley Yoga reserves the right to refuse entry.

  17. Prices may increase from time to time to reflect increases in cost and benefits.

  18. Terms, Conditions, and Fees are subject to change without prior notification.

  19. By booking into a class you automatically agree to the above terms & conditions.

CLASS CANCELLATIONS, BOOKING & STUDIO ETIQUETTE

  1. You may cancel your regular class booking up to 2 hours before the start of class. You will find cancel/rescheduling instructions in the confirmation & reminder emails sent from Arketa, 24 hours before your scheduled class. You can also email: info@RogueValleyYoga.com. Within the cancellation window, class credit will be put back onto your package or, for paid DROP-IN appointments, you will be able to use the credit for a different class. If there is an exception to this rule, it will say so in the description of the class as well as at the time of purchase. If you do not cancel or reschedule prior to 2 hours before class time, you will be fully charged for a class that you sign-up for and do not attend or the class will be removed from your package. No-show penalty for unlimited packages is 1 day deduction from the expiration date.

  2. Workshop and event cancellations must be made 24-72 hours prior to the start of the reserved workshop or event. If you do not attend or cancel after the reschedule window, you will be fully charged for the workshop and will not be able to use the credit for a future workshop.

  3. Workshops, events and trainings are non-refundable. Cancellations within the cancellation window will be credited to your client account.

  4. Please cancel if you are unable to attend a class or workshop to make your space available to others.

Studio Etiquette

  1. Gear to bring: mat, towel, and water bottle. If you do not have a mat, we have a limited amount of yoga mats to lend you. Please spray and wipe borrowed yoga mats when you are finished with your practice. You can fill your own water bottle at all locations from the filtered cooler.

  2. No shoes are allowed in the yoga practice space. Please remove your shoes in the entry area at each location. If a student requires indoor footwear for stability and/or safety, accommodations will be made upon request. Email Sarah or speak with your instructor if this accommodation concerns you.

  3. Cell phones must be fully silenced at all times in the yoga studio space.

  4. As a courtesy to all, please arrive to class in clean exercise clothing that allows you to move freely and comfortably. Deodorant is strongly encouraged. Refrain from wearing perfumes/cologne.

  5. If the class has already started when you arrive, come in and sit toward the back of the practice space until the class starts moving. Wait until the teacher has completed the opening intro and/or meditation before you roll out your yoga mat and retrieve the necessary props. The teacher will indicate to you when it is appropriate to get yourself set up.

  6. If you must leave before the end of class, please pack up and exit BEFORE Savasana begins (final resting pose) so that you do not to disrupt the final meditative portion of class.

Class Packages With Set # of Classes

  1. 4 Class Packages will expire 1 month from first usage.

  2. 8 Class Packages will expire 2 months from first usage.

  3. 10 class package will expire in 6 months from first usage

  4. Non-Autorenewal, regular-priced class packages with a set # may be shared between students.  The same expiration dates apply to shared packages. This excludes the New Student Special, Auto-renewal memberships and unlimited packages and seasonal package specials.

  5. No-show/late-cancels: If you do not cancel or reschedule within the cancelation period, you will be charged for a class, or the class will be removed from your package.

Unlimited Packages

  1. Unlimited weeks, months and years may not be shared.

  2. Unlimited months expire 1 calendar month after purchase.

  3. Clients found to be sharing the unlimited package will be suspended and charged any additional class costs they may have incurred.

  4. You may cancel your regular class booking up to 2 hours before the start of class. You will find cancel/rescheduling instructions in the reminder emails sent from Arketa 24 hours before your scheduled class. You can also text Sarah at 818-913-7271 or email: info@RogueValleyYoga.com. 24-72 hour cancelation policies apply for workshops and special events. You can find the cancelation period in the description of the event at the time of purchase.

  5. No-show/late-cancels: If you do not cancel or reschedule within the cancelation period ONE DAY will be deducted from the expiration date for unlimited packages.

Introductory Offers

  1. Our new student specials are only available to brand-new RVY students.

  2. Only one per student is permitted.

  3. All promotions are non-transferable and non-returnable and cannot be shared.

  4. Clients found to be buying the Intro offer more than once or sharing the intro package will be suspended and charged any additional class costs they may have incurred.